Membership Terms & Conditions
Thank you for being a valued member of our yoga community! By joining our studio, you agree to the following terms and conditions, which are designed to ensure a smooth and enjoyable experience for all our clients.
​
​
1. Membership Agreement
- Memberships are non-transferable and must be used by the registered individual.
- All memberships are auto-renewing unless canceled according to the terms outlined below.
- You agree to keep your contact information up to date with the studio.
2. Class Reservations
- Pre-registration for classes is recommended to secure your spot. Reservations can be made online via our scheduling platform or through our studio app, Momence.
- Classes are subject to availability, and we recommend arriving at least 5-10 minutes before the scheduled start time.
3. Cancellation Policy
- If you must cancel a class reservation, we ask that you cancel no less than 5 hours before the class begins. This allows time for teachers to adjust their lesson plans and for other students who may be waiting to acquire the vacated slot.
- If you do not cancel prior to the 5-hour window preceding a class, or fail to show up for a scheduled class, you may be subject to a $15 cancellation fee.
- For members with class packages or unlimited memberships, a late cancellation or no-show may result in the forfeit of that class credit and/or a $15 cancellation fee.
4. Membership Suspension & Cancellations
- Memberships can be suspended for a minimum of 3 days and a maximum of 14 days per calendar year by providing at least 24-hours notice in-person to the studio owner/manager or by email to mamabird@thenightingale.com. Membership fees will not be charged during the suspension period.
- To cancel your membership before the contract term renews, you must provide notice by email to mamabird@thenightingale.com or in-person to the owner/manager at least 30 days prior to the last day of the membership contract term. Cancellations are effective at the end of the current billing cycle, and no refunds will be given for partial months.
- In the event of a membership contract cancellation, any unused membership classes or credits will expire at the end of the membership contract term.
5. Payment & Billing
- Membership fees are billed on a recurring monthly basis and will be charged to the payment method you provide upon registration.
- By joining the membership, you authorize us to automatically charge your payment method for the duration of your membership term.
- If payment is not received by the due date, we reserve the right to suspend or cancel your membership until the payment is made.
- Payment method changes may be made with the owner/manager at any time upon request.
6. Studio Etiquette & Code of Conduct
- We ask that all members treat each other and our staff with respect and kindness. Any behavior deemed disruptive, disrespectful, or harmful to the community may result in being asked to vacate the premises and/or termination of your membership.
- Please arrive on time for classes, and if you are running late, please enter quietly and avoid disrupting others.
7. Liability Waiver
- By participating in our classes, you acknowledge and accept that there are inherent risks in practicing yoga and massage therapy. You agree to release the studio and its instructors from any liability related to injuries or accidents occurring during classes or services.
​
Yoga Classes:
- Arrive to class 5-10 minutes early.
- Shoes and belongings are to be placed in a cubby to the right of the door upon entry. We also have a coat and umbrella rack for your convenience.
- We are not responsible for any items left at our studio so please make sure you have all of your things before leaving.
-Our annual yoga members may store their yoga mats on the annual member rack on the wall. If you do not have an annual membership with us then please make sure to take your mat home.
- At our studio, we strive to create a welcoming and respectful environment for everyone. We kindly ask that all language and interactions reflect kindness, inclusivity, and support. Any form of hate speech, taunting, or teasing is not in alignment with our community values and will not be tolerated
- Consistency and dedication are key to experiencing the full benefits of yoga. We encourage you to make regular attendance a priority, as each practice builds upon the last. The more committed you are to your practice, the deeper your growth and transformation will be, both on and off the mat.
​
Massage Therapy:
- Please arrive to your appointment 5-10 minutes early.
- We recommend not wearing any lotions or perfumes and to dress in something comfortable.
- We understand that life can be unpredictable, and we ask that you kindly provide notice at least 24-hours before your scheduled appointment time if you need to cancel or reschedule your appointment. This allows us to offer your time slot to other clients.
- Clients who cancel within 24 hours of their scheduled appointment time, or fail to show up on time for their appointment without notice, will be charged the entire appointment cost.